Buyers after the sale

Buyer Portal & Construction Updates

A branded cabinet for the buyer: my unit, my schedule, my documents, construction progress and a chat with the manager.

The eighteen months between booking and handover are where remote investors get anxious. The portal answers their questions before they ask.

My unit, my plan, my documents
Payment schedule with reminders
Construction updates with photos and video
Chat with the manager
Documents in the buyer's language

See pricing

Who uses it

Buyer Portal — who uses it

The same module, four different screens — the developer sets it up, the manager watches, the agent uses it, the buyer sees the result.

Developer Hub— Developer & management company

Set branding, languages and what buyers see
Post construction updates with photos and video
Configure reminders and notifications

01 · Transparency

The investor who stops calling

The problem

The buyer paid, flew home, and entered an information vacuum. They message the agent for photos every week, lose trust, and write the review you do not want.

With DomusHub

The buyer opens the portal and sees the unit, the schedule, the documents and the latest construction update. The question is answered before it becomes a call.

Own unit highlighted on the master plan
Schedule: paid, due, next amount
Documents to download in the buyer's language

02 · Construction updates

Progress the buyer can see, dated

The problem

Construction photos live in the marketing team's phone. They reach buyers late, unlabelled, and sometimes from the wrong tower.

With DomusHub

The developer posts dated updates with progress percentage, photos and video, in several languages. Buyers see a timeline by month; milestones on Stage Payment plans move with it.

Timeline grouped by month and year
Progress % per building
Multi-language descriptions

03 · Payments

Pay the tranche from the portal

The problem

The buyer knows a payment is due sometime this month and waits for an email that goes to spam. The tranche arrives late, finance chases, everyone is annoyed.

With DomusHub

The portal shows the next payment, sends reminders before the date, and — where a gateway is connected — takes the payment online. The receipt appears in the same place.

Reminders before and after due date
Online payment via connected gateway
Invoices and receipts in one list

04 · Chat

One conversation, on the record

The problem

Buyer questions arrive on the agent's personal messenger. When the agent leaves, the history leaves with them.

With DomusHub

Manager chat in the portal keeps the conversation with the developer, not with a phone. Files attach, history stays, the next manager picks it up.

Chat tied to the deal, not to a person
File attachments
Notifications to the manager on duty

What's inside

What's inside: Buyer Portal

Shipped capabilities behind this module. Every one comes with what you actually see on screen.

Alıcı portalı
Markalı, mobil, kurulacak uygulama yok.
On screen:Yatırımcı imzadan sonra ülkesine döner ve elinde hâlâ tek bir bağlantı vardır: kendi ünitesi, kendi ödeme planı, kendi belgeleri, binanın güncel hâli — aksi halde iki haftada bir temsilciye yazacağı dört şey
Ödeme planı ve hatırlatmalar
Alıcı, siz sormadan neyin vadesi geldiğini bilir.
On screen:Sıradaki ödeme, vade tarihi, ödenmiş ve geciken taksitler, indirilebilir faturalar — artı tarihten önce giden hatırlatma, ki para bu yüzden zamanında gelir
Payment Reminders · Tranche Schedule
İnşaat güncellemeleri
Zaman çizelgesinde tarihli fotoğraflar, WhatsApp'tan iletilen mesaj değil.
On screen:İlerlemeyi fotoğraf, yüzde ve sattığınız her dilde açıklamayla bir kez yayınlayın; 300 alıcı aynı gün kendi portalında, kendi dilinde görsün
Müdürle sohbet
Soru kişisel gelen kutusuna değil, işleme düşer.
On screen:Alıcı portalının içinden teslim tarihini sorar. Soru, ünite ve işlem zaten ekliyken atanan müdüre ulaşır — ve o müdür işten ayrılsa bile kaybolmaz
Alıcının dilinde belgeler
Beş dil, belge ve rol bazında.
On screen:Tek proje, üç ülkeden alıcı. Her biri sözleşme setini kendi dilinde açar, kimse üç paralel klasör yönetmeden
Çevrimiçi ödemeler
Kapora ve taksitler portaldan ödenir.
On screen:Alıcı rezervasyon kaporasını kartla veya USDT ile öder, ünite tahsilatla birlikte kilitlenir — blokeyi ödeme onaylar, gece 11'de bir müdüre gönderilen banka dekontu ekran görüntüsü değil