Buyers after the sale

Buyer Portal & Construction Updates

A branded cabinet for the buyer: my unit, my schedule, my documents, construction progress and a chat with the manager.

The eighteen months between booking and handover are where remote investors get anxious. The portal answers their questions before they ask.

My unit, my plan, my documents
Payment schedule with reminders
Construction updates with photos and video
Chat with the manager
Documents in the buyer's language

See pricing

Who uses it

Buyer Portal — who uses it

The same module, four different screens — the developer sets it up, the manager watches, the agent uses it, the buyer sees the result.

Developer Hub— Developer & management company

Set branding, languages and what buyers see
Post construction updates with photos and video
Configure reminders and notifications

01 · Transparency

The investor who stops calling

The problem

The buyer paid, flew home, and entered an information vacuum. They message the agent for photos every week, lose trust, and write the review you do not want.

With DomusHub

The buyer opens the portal and sees the unit, the schedule, the documents and the latest construction update. The question is answered before it becomes a call.

Own unit highlighted on the master plan
Schedule: paid, due, next amount
Documents to download in the buyer's language

02 · Construction updates

Progress the buyer can see, dated

The problem

Construction photos live in the marketing team's phone. They reach buyers late, unlabelled, and sometimes from the wrong tower.

With DomusHub

The developer posts dated updates with progress percentage, photos and video, in several languages. Buyers see a timeline by month; milestones on Stage Payment plans move with it.

Timeline grouped by month and year
Progress % per building
Multi-language descriptions

03 · Payments

Pay the tranche from the portal

The problem

The buyer knows a payment is due sometime this month and waits for an email that goes to spam. The tranche arrives late, finance chases, everyone is annoyed.

With DomusHub

The portal shows the next payment, sends reminders before the date, and — where a gateway is connected — takes the payment online. The receipt appears in the same place.

Reminders before and after due date
Online payment via connected gateway
Invoices and receipts in one list

04 · Chat

One conversation, on the record

The problem

Buyer questions arrive on the agent's personal messenger. When the agent leaves, the history leaves with them.

With DomusHub

Manager chat in the portal keeps the conversation with the developer, not with a phone. Files attach, history stays, the next manager picks it up.

Chat tied to the deal, not to a person
File attachments
Notifications to the manager on duty

What's inside

What's inside: Buyer Portal

Shipped capabilities behind this module. Every one comes with what you actually see on screen.

Buyer portal
Branded, mobile, no app to install.
On screen:The investor flies home after signing and still has one link: their unit, their schedule, their documents, the current state of the building — the four things they would otherwise message the agent about every fortnight.
Payment schedule & reminders
The buyer knows what's due before you have to ask.
On screen:Next payment, due date, paid and overdue tranches, invoices to download — plus the reminder that goes out ahead of the date, which is why the money arrives on time.
Payment Reminders · Tranche Schedule
Construction updates
Dated photos on a timeline, not a WhatsApp forward.
On screen:Post progress once with photos, percentage and a description in every language you sell in; 300 buyers see it in their own portal, in their own language, on the same day.
Manager chat
The question lands on the deal, not in a personal inbox.
On screen:The buyer asks about handover from inside their portal. It reaches the assigned manager with the unit and deal already attached — and it survives that manager changing jobs.
Documents in the buyer's language
Five languages, per document, per role.
On screen:One project, buyers from three countries. Each opens the contract pack in their own language without anyone maintaining three parallel folders.
Online payments
Deposits and tranches paid from the portal.
On screen:The buyer pays the booking deposit by card or USDT and the unit locks on receipt — the hold is confirmed by the payment, not by a screenshot of a bank transfer sent to a manager at 11 pm.