Buyers after the sale

Buyer Portal & Construction Updates

A branded cabinet for the buyer: my unit, my schedule, my documents, construction progress and a chat with the manager.

The eighteen months between booking and handover are where remote investors get anxious. The portal answers their questions before they ask.

My unit, my plan, my documents
Payment schedule with reminders
Construction updates with photos and video
Chat with the manager
Documents in the buyer's language

See pricing

Who uses it

Buyer Portal — who uses it

The same module, four different screens — the developer sets it up, the manager watches, the agent uses it, the buyer sees the result.

Developer Hub— Developer & management company

Set branding, languages and what buyers see
Post construction updates with photos and video
Configure reminders and notifications

01 · Transparency

The investor who stops calling

The problem

The buyer paid, flew home, and entered an information vacuum. They message the agent for photos every week, lose trust, and write the review you do not want.

With DomusHub

The buyer opens the portal and sees the unit, the schedule, the documents and the latest construction update. The question is answered before it becomes a call.

Own unit highlighted on the master plan
Schedule: paid, due, next amount
Documents to download in the buyer's language

02 · Construction updates

Progress the buyer can see, dated

The problem

Construction photos live in the marketing team's phone. They reach buyers late, unlabelled, and sometimes from the wrong tower.

With DomusHub

The developer posts dated updates with progress percentage, photos and video, in several languages. Buyers see a timeline by month; milestones on Stage Payment plans move with it.

Timeline grouped by month and year
Progress % per building
Multi-language descriptions

03 · Payments

Pay the tranche from the portal

The problem

The buyer knows a payment is due sometime this month and waits for an email that goes to spam. The tranche arrives late, finance chases, everyone is annoyed.

With DomusHub

The portal shows the next payment, sends reminders before the date, and — where a gateway is connected — takes the payment online. The receipt appears in the same place.

Reminders before and after due date
Online payment via connected gateway
Invoices and receipts in one list

04 · Chat

One conversation, on the record

The problem

Buyer questions arrive on the agent's personal messenger. When the agent leaves, the history leaves with them.

With DomusHub

Manager chat in the portal keeps the conversation with the developer, not with a phone. Files attach, history stays, the next manager picks it up.

Chat tied to the deal, not to a person
File attachments
Notifications to the manager on duty

What's inside

What's inside: Buyer Portal

Shipped capabilities behind this module. Every one comes with what you actually see on screen.

Portal pembeli
Ber-merek Anda, mobile, tanpa aplikasi yang perlu dipasang.
On screen:Investor terbang pulang setelah tanda tangan dan tetap punya satu tautan: unitnya, jadwalnya, dokumennya, kondisi gedung terkini — empat hal yang kalau tidak ada akan ia tanyakan ke agen setiap dua pekan.
Jadwal pembayaran dan pengingat
Pembeli tahu apa yang jatuh tempo sebelum Anda harus menagih.
On screen:Pembayaran berikutnya, tanggal jatuh tempo, cicilan lunas dan yang menunggak, tagihan yang bisa diunduh — plus pengingat yang dikirim sebelum tanggalnya, dan itulah sebabnya uangnya datang tepat waktu.
Payment Reminders · Tranche Schedule
Perkembangan konstruksi
Foto bertanggal di linimasa, bukan kiriman WhatsApp.
On screen:Unggah perkembangan satu kali dengan foto, persentase, dan keterangan dalam setiap bahasa yang Anda pakai berjualan; 300 pembeli melihatnya di portal masing-masing, dalam bahasanya sendiri, di hari yang sama.
Chat dengan manajer
Pertanyaan masuk ke transaksinya, bukan ke inbox pribadi.
On screen:Pembeli bertanya soal serah terima dari dalam portalnya. Pertanyaan itu sampai ke manajer yang ditugaskan dengan unit dan transaksi sudah terlampir — dan tetap ada meski manajer itu pindah kerja.
Dokumen dalam bahasa pembeli
Lima bahasa, per dokumen dan per peran.
On screen:Satu proyek, pembeli dari tiga negara. Masing-masing membuka berkas kontrak dalam bahasanya sendiri tanpa siapa pun mengelola tiga folder paralel.
Pembayaran online
Tanda jadi dan cicilan dibayar dari portal.
On screen:Pembeli membayar tanda jadi lewat kartu atau USDT dan unit terkunci begitu dana masuk — penguncian dikonfirmasi oleh pembayaran, bukan oleh tangkapan layar transfer bank yang dikirim ke manajer pukul 11 malam.